
Watlow EZ-ZONE
®
RUI/Gateway • 43 • Chapter 5 Networking with a Gateway
Chapter 6: Appendix
Troubleshooting
Indication Description Possible Cause(s) Corrective Action
No Display No display indication or LED
illumination
•PowertoRUI(RemoteUserInterface)
is off
•Fuseopen
•Breakertripped
•Safetyinterlockswitchopen
•Separatesystemlimitcontrollerac-
tivated
•Wiringerror
•Incorrectvoltagetocontroller
•Turnonpower.
•Replacefuse.
•Resetbreaker.
•Closeinterlockswitch.
•Resetlimit.
•Correctwiringissue.
•Applycorrectvoltage.
EZ-Key doesn’t work EZ-Key does not activate re-
quired function
•Keypadmalfunction •ReplaceorrepairtheRUI.
[``no] upper display
[`dEu] lower display
The RUI (Remote User Inter-
face) will not communicate
with the controller at the
selected zone.
•Communicationswiredincorrectly
•Communicationswiresroutedwith
power wires
•Zoneaddresssetoutofrange
•RUIorcontrollerdefective
•Checkandcorrectwiring.
•Checkandcorrectwiring.
•Checkzonerangeandaddress.
•ReplaceorrepairRUIorcontroller.
[uAL;h]
Value is too large to be dis-
played (≥ 1000.0).
•Scalingisoutofrange •Checkscaling.
•Calltechnicalsupport.
[uAL;L]
Value is too small to be dis-
played (≤ -2000.0).
•Scalingisoutofrange •Checkscaling.
•Calltechnicalsupport.
6
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